Saw a charge you don't recognize? It is almost certainly us. Purchases from this store appear on your card or bank statement as: [Orlan Shop]. If that descriptor does not look familiar, it is because it reflects our billing entity,
Irogor Marketing LLC, rather than the store name Orlan Shop Please contact us before opening a dispute or chargebackwith your bank. We resolve almost every issue - including refunds, cancellations, wrong or damaged items, and unrecognized
charges - faster than the dispute process can, and usually within one business day.

How to reach us:

Phone: (978) 625-7552
Email: support@orlanshop.com
Company: Irogor Marketing LLC
Address: 5 Lexington Court Apt 418
Merrimack, NH 03054

When you contact us, please include the order number, the name and email used at checkout, and the amount charged. Opening a bank dispute before contacting us can freeze the order and delay any refund you are owed. Give us the chance to make it right first - we will.